Introduction

Harshal Softech Pvt. Ltd. (“we”, “Astro Nakshtra”, “the Company”, “us”, or “our”) is committed to protecting the privacy of the users of our website and application (collectively referred to as the “Website”). This privacy policy outlines how we collect, use, and protect your personal information when you access and use our services. Please read this privacy policy carefully to understand our practices regarding your information.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require the publishing of a privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

User Consent

By accessing and using the Website, you indicate that you understand and consent to the terms of this privacy policy. If you do not agree with the terms of this privacy policy, please do not use the Website. Your continued use of the Website confirms your unconditional consent to our collection, maintenance, use, processing, and disclosure of your personal and other information in accordance with this policy

This Privacy Policy should be read in conjunction with the respective Terms of Use or other terms and conditions provided on the Website.

User Representation

The user hereby represents and confirms that the information provided to the platform is authentic, correct, current, and updated. Astro Nakshtra and its entities shall not be responsible for the authenticity of the information that the user may provide. The user shall be personally liable and indemnify the platform for any breach of this provision.

Collection of Personal Information

When creating a user profile with Astro Nakshtra, you will need to provide specific information. The mandatory details include:

• Phone Number: Required for OTP (One-Time Password) verification to ensure the security and validity of the registration process.

• First Name and Last Name: Mandatory details for account creation.

• Date of Birth (DOB): Optional. Providing your date of birth is not mandatory for registration.

Purpose and Use of Data

Harshal Softech Pvt. Ltd. collects your information to create a personalized user profile that caters to your specific needs and preferences. If you choose not to provide your date of birth, it will not hinder your registration process, and you can still access our services with your verified phone number.

Security Measures

We take the security of your personal information seriously. We implement various security measures, including physical and electronic protections, to guard against unauthorized access. Payment details are entered on secure servers, and data is transferred using encrypted methods. However, please note that no data transmission can be guaranteed to be completely secure, and we encourage you to take precautions regarding your login details.

Data Deletion

To delete your profile and associated data, access the "Delete your account" option in the side menu of the app or website and follow the instructions.

Usage of Information

The information collected may be used for various purposes, including:

  • • Providing a personalized browsing experience
  • • Research and improvement of marketing efforts
  • • Facilitating website usage through IP tracking details and cookies.
  • • Customizing the website’s layout
  • • Monitoring and improving the effectiveness of our services

Confidentiality

We strive to protect the confidentiality of your information. Confidential information not required for disclosure is excluded from the definition of personal information. We may disclose confidential information under certain circumstances, including:

  • • If there is a threat to health or safety
  • • Legal obligations
  • • Protection of the Company’s rights or property

Children's Privacy Policy

Our services are intended for users above 18 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and become aware that your child under 13 has provided us with personal information, please contact us, and we will take steps to delete such information.

Safety and Security

Astro Nakshtra honors users' privacy and employs best practices to secure personal and financial details. We use the best encryption methodologies to ensure secure transactions and encourage users to use their credit/debit cards with confidence.

Disclaimer

Harshal Softech Pvt. Ltd. is not responsible for any communication between users and third-party websites. Users are advised to review the privacy policies of third-party websites before using their services.

Grievance Officer

Grievance Officer Name: Aditya

Email: support@astronakshtra.com

The Grievance Officer can be contacted for any discrepancies found on the App or for concerns related to the Terms of Use, Privacy Policy, or other policies.